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Cook did not do so," she wrote.īut Cook had told CNBC in April that he did not want to take any more chances with the gun, so he traded it to a local gun dealer. Cook would have contacted Remington, but Mr. "If the trigger retrofit done by Remington had failed, certainly Mr. She also said that the company replaced the trigger again, returned the rifle to Cook, and never heard from him again. "I'm lucky I didn't blow his liver out," he said.Ĭrouch noted that Cook had his rifle repaired under a recall of the XMP that was announced in conjunction with the class action settlement, but he had not filed a claim under the settlement itself. He said the round narrowly missed a hunting companion.
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When he took it on a hunting trip later that year, he said the gun fired when he switched off the safety to target an elk. "I never had any problem before the trigger was replaced," he wrote.Īmong the customers who complained was William Cook of Columbus, Montana, who said he had his Model 700 retrofitted at a Remington authorized repair center in the summer of 2015. "I am now afraid to use this gun because of the safety issue involved," one customer wrote, saying his rifle fired when he closed the bolt after putting a round in the chamber.Īnother customer noted that his gun malfunctioned only after the repairs were done. CNBC reviewed nearly a dozen Remington product service reports documenting similar complaints.